Why was I rebilled for another month of Bronze when I said I needed to cancel?

You said that you indicated earlier that you wanted to revert to our free plan to prevent being rebilled for another month of service but got charged again today.

However, I didn't find any record or notice of this on our end but I have cancelled and reversed it for you so that you will no longer be charged in the future.

Also, just as a reminder if you ever need to cancel your jotform subscription plan in the future you can easily do this by referring to this guide https://www.jotform.com/help/341-How-to-Downgrade-Subscription-Back-to-Free-Account.