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  • Profile Image

    After switching the options on form, some fields are still shown while they should be hidden

    Asked by christian_wagner on April 25, 2016 at 04:16 PM

    Hello,

    I am running into a slight conditional logic error that I cannot seem to fix. If you go to TRACKLISTING and follow this sequence I cannot seem to fix this bug without affecting the form on a whole and not allowing it to properly function.

     

    1. Choose "FILL OUT TRACKLIST"

    2. Choose "SINGLE RECORD"

    3. Choose "Attach PQ Sheet"

    --It's at this point that the Fillable Form and "Choose One" option associated with "FILL OUT TRACKLIST" should disappear but it doesn't.

     

    Any headway with this bug would be greatly appreciated.

     

    Thanks!

    Page URL:
    https://form.jotform.com/61125198508154

    fill conditions show / hide
  • Profile Image

    Answered by Ben on April 25, 2016 at 06:03 PM

    I took a look at your form and I see the issue.

    To resolve this you just need to make few clicks.

    Go to Form Preferences -> Advanced -> Click on Show More.

    Now you will see the option Clear Hidden Field Values.

    Setting it up to clear the values on being hidden will make the selections like "Single record" that get hidden to also get cleared out and with it, all fields that were shown because of them being selected.

    You can see how it would work on a clone of your form here: https://form.jotform.com/61156890219964

     

  • Profile Image

    Answered by christian_wagner on April 26, 2016 at 10:25 AM

    Perfect - thank you so much!

  • Profile Image

    Answered by Ben on April 26, 2016 at 10:58 AM

    You are welcome.

    Glad that it works as you wanted it to :)

    Let us know if there is anything else that we can assist you with and we would be happy to do so.