What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Is JotForm ready for Authorize.net update to Akamai?

    Asked by WeServe1917 on April 25, 2016 at 04:40 PM

    Good afternoon!


    I have a form that is used for club members to pay their dues; however, Authorize.net recently announced they are upgrading their system to Akamai for added security. Because of this, the URLs that are used for secure payments previously will not work at all as of June 30th. I contacted Authorize.net and they informed me that JotForm would need to make the proper URL updates, which can be viewed here: http://www.authorize.net/support/akamaifaqs/?searchid=1460573376940


    Is JotForm prepared to make these updates? I want to make sure the upgrade goes smoothly for club members to still be able to make payments through Authorize.net.


    Thank you very much,



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    JotForm Support

    Answered by Mike on April 25, 2016 at 06:26 PM

    Thank you for contacting us.

    Our developers are aware about the Authorize.net technical updates. The integration should work without any interruption.

    If you need any further assistance, please let us know. We will be happy to help.