What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My form doesnt seem to be submititng

    Asked by snaplash on April 25, 2016 at 04:42 PM



    When I get to the end of the form and hit submit it hangs on please wait and never sends.


    This happens on both the self hosted and jotform hosted versions.

    I can click back and continue to fill/change the form but when I return to the submit page it is still saying please wait


    Is there any reason why?


    Thank you!


    additionally during my testing I reached bandwidth limit on file downloads last night, but submitted a new submission and it was working last night

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    JotForm Support

    Answered by Kevin_G on April 25, 2016 at 07:15 PM

    I have tested your form and I have filled it out, I was able to click on the submit button, although it takes a while it submits the form, I was successfully redirected to your thank you page: 

    You should be able to find my testing submissions on the submissions page, could you please try to submit your form again? 

    If this is when making an specific selection, please do let us know, once  we are able to replicate the issue we will help you to fix it. 

    Do get back to us if this still persists.