When creating a PDF form it says working, but the PDF form is not being generated.

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    ejsutter
    Asked on April 25, 2016 at 04:59 PM

    My one form in my account will not build any longer. I had success at first, but now it simply says "working."

     

    I tried logging out and logging in. I tried on another browser.

     

    No luck.

     

    Any suggestions?

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    Kevin_G
    Answered on April 25, 2016 at 07:48 PM

    I checked your form and I was able  to see the same, I will report this to our second level, so one of our developers will take a look at the issue and you will be notified when it is fixed. 

     

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    beril
    Answered on April 26, 2016 at 10:06 AM

    This issue should be fixed now. Please accept our sincere apologies regarding this problem. We would appreciate it if you could also test it on your side and let us know the result.

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    ejsutter
    Answered on April 26, 2016 at 05:44 PM
    It works! Thanks for looking into it!
    ...
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    Kevin_G
    Answered on April 26, 2016 at 06:49 PM

    Glad to know it is working now and you're welcome. 

    Do get back to us if you need further assistance, we will be glad to help you.