What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form won't submit - stuck on "please wait"?

    Asked by ike  on April 25, 2016 at 08:46 PM

    Hi, as described - created form, everything looks OK - but when I'm testing the form, it doesn't work - I click submit, and then I get "Please wait".

    Can you please help?

    Page URL:
    test.ikeandjamie.com/contact/

    please wait form won't submit stuck won't
  • Profile Image
    JotForm Support

    Answered by ashwin_d on April 26, 2016 at 02:29 AM

    Hello,

    Have you solved this problem already?

    I did test your embedded form and I am not able to replicate the issue you are having. I was able to submit your form successfully. Please check the screenshot below:

     

    I would suggest you to please test your form again get back to us if the issue persists.

    Thank you!

  • Profile Image

    Answered by drainbolt on April 26, 2016 at 09:39 AM

    I'm having the same problem as well. https://form.jotform.com/drainbolt/drf

  • Profile Image

    Answered by ike  on April 26, 2016 at 10:44 AM
    I solved it - used iFrame for the embed.
    ...
  • Profile Image
    JotForm Support

    Answered by Kevin_G on April 26, 2016 at 10:49 AM

    @drainbolt,

    I see that you opened multiple threads and posted on other user's threads as well: 

    https://www.jotform.com/answers/826641-Form-won-t-submit-please-help-launched-yesterday-#0

    https://www.jotform.com/answers/825112-The-form-stops-at-the-Please-Wait-submit-button-#2

    https://www.jotform.com/answers/823248-The-forms-on-my-website-wont-send-when-you-click-on-submit#3

    https://www.jotform.com/answers/826622-Form-not-submitting#0

    I see that one of us replied to you on this thread: https://www.jotform.com/answers/826601-I-get-a-Please-wait-message-when-trying-to-submit-the-form#1

    Please follow the advice provided on that thread and updates on that thread only, please do not open multiple threads for the same issue nor post the same on other threads, having only one thread per question or report helps us to assist you better and avoid us to reply on multiple threads.