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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I noticed that we get a security issue when trying to submit the form through Safari, but not in chrome

    Asked by Aiden123 on April 25, 2016 at 11:28 PM

    Also noticed that we get a security issue when trying to submit the form through Safari, but not in chrome.

     

    security https Safari
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    JotForm Support

    Answered by jonathan on April 25, 2016 at 11:35 PM

    Since your website was not using HTTPS but the embedded form was using one, it is normal that the browser will be able to detect 'mixed=content' on the website page. This was the reason for the security prompt the browser was showing.

     

    You can re-publish your form using only its regular (http) URL on your website, and the security message about the mixed content on the page will most likely will stop.

    Hope this help. Let us know if you need further help on this.

     

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    Answered by Aiden123 on April 26, 2016 at 04:52 PM

    Thank you for the information, however, we added the HTTPS into the form for a test

    But if youi open any of these pages in Safari you will get a security warning on the form:

    http://start.harrison.edu/nursing/

     

    Any other options?

     

    Thanks!

     

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    JotForm Support

    Answered by jonathan on April 26, 2016 at 07:49 PM

    By default our forms are always Publish using https. So this is OK.

    But can you please show to us where exactly is the security warning you mentioned. I could not reproduce it when I was checking the form on your website using Safari browser.

     

    Can you take a screensho image of the security error and share it to us.

    We will wait for your response.