What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I have been exceeding my API limit almost every day. How do I know how many API's I need to upgrade to?

    Asked by ambozic on April 26, 2016 at 09:38 AM

    According to our last question, our forms have too many widgets that use API and our forms keep getting shut down. If I need to upgrade, I would like to know how many I should upgrade too based on our current form use. 


    Also, what does API stand for? 

  • Profile Image
    JotForm Support

    Answered by Kiran on April 26, 2016 at 10:56 AM

    API (application program interface) is a set of routines, protocols, and tools for building software applications. The API specifies how software components should interact and APIs are used when programming graphical user interface (GUI) components.

    The API limits are reset everyday midnight EST. As you check the usage section of the account in API documentation,  you can find the limit remaining of your account by accessing the URL:


    As per the plan that you are subscribed to (Premium), you are allowed up to 10,000 API calls in a day.

    Hope this information helps!