Guest account is overlimit

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    T Thomas 
    Asked on April 26, 2016 at 11:36 AM


    Hi there

    Client had this email through from you. I was under the impression that the Free account has 100 monthly submission allowance not 10. Could you please check the situation. 

    Thank you kindly

    T Thomas


    Dear JotForm User, 

    We would like to inform you that your JotForm account has almost reached 10 submissions per month this month. Guest accounts are limited to 10 submissions per month. Your forms will be automatically disabled once you reach your allocated quota.

    Upgrade your account today to continue using JotForm without any interruption; receive submissions, collect payments from your users and have more upload space. Upgrading is quick and easy:

    Thanks for using JotForm,

    JotForm Team

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    Answered on April 26, 2016 at 01:00 PM

    This form ( is associated to a guest account (guest_42733269338057 ).

    Guest accounts are only limited to 10 submissions per month. In order to enjoy the 100 submissions per month, you need to sign up for a free account.  

    However, if you are expecting more that 100 submissions, then I would recommend you getting a paid account. Please check the pricing page for further information.

    If the form was not transferred automatically when you register an account, let us know so that we can transfer it manually. Thank you.