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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Braintree payments: How to pass Transaction ID field on the form to a custom field?

    Asked by collegeplus on April 26, 2016 at 11:49 AM

    Hi,

    I was wondering if the Braintree Payment Widget supports passing the Braintree Transaction ID to the form submission. We currently use Authorize.net with Jotform, which supports passing the transaction ID, but the Braintree widget only seems to pass the First Name, Last Name, and Email address of the person filling out the form.

    transaction braintree JotForm name first name
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    JotForm Support

    Answered by Kiran on April 26, 2016 at 01:09 PM

    As I tested the Braintree payment with one of my forms, I see that the First Name and Last Name fields are passed from the Credit card information and email from the form field. From the Payment field properties, I see that we can add a custom field using API Name.

    Have you tried this feature? Let me test it from my end and get back to you if I can get some useful information for you.

    Thank you for your patience. 

     

     

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    JotForm Support

    Answered by Kiran on April 26, 2016 at 01:38 PM

    Thanks for being patient. I've tested this field by creating a new custom field in the Braintree and adding the API field to the Product Description Field. As the name suggests, the product information is being sent to the custom field created in the Braintree.

    As I research it further, I see that the feature to send the transaction ID to Braintree is not yet implemented. Let me forward this to our backend team to evaluate the feature request. 

    I cannot guarantee that the feature will be implemented or cannot provide any ETA at the moment. However, you'll be posted here with any update we have in this regard.

    Thank you! 

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    Answered by collegeplus on April 26, 2016 at 04:44 PM

    Thanks for sending this feature request to the backend team for evaluation! We would really appreciate the ability to have the Braintree payment transaction ID listed on the form submissions.

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    JotForm Support

    Answered by NeilVicente on May 31, 2016 at 11:18 AM

    Hi,

    Correct me if I'm wrong, but do you intend to specify the Order ID for the Braintree transaction, instead of Braintree generating it for you?

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    Answered by collegeplus on June 22, 2016 at 12:44 PM

    Neil,

    No, we intend to use the transaction ID that Braintree generates, and store it in the form submission.

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    JotForm Support

    Answered by Kiran on June 22, 2016 at 02:20 PM

    Thank you for the clarification @collegeplus. I misunderstood that you are looking to send the order ID generated to Braintree as the custom ID. Your response has received by our developer assigned to the feature request. We will wait for his response. If we need any further information in this regard, we will get back to you.

    In the meantime, could you provide us with the form ID that you are using with Authorize.Net that is storing the Authorize.Net transaction ID in the form submission so that we can take a look?

    Thank you!

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    JotForm Support

    Answered by NeilVicente on July 11, 2016 at 11:35 AM

    Hi,

    Sorry for not notifying you, but I'd like to inform you that this feature was added about 2 weeks ago.

    Cheers!