What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Form won't Save with conditions

    Asked by eileen_kelly621 on October 27, 2010 at 09:01 AM

    My cloned form will not save with the Conditions related to which Auto-responder to send.  These are the same exact conditions I used in the original Form just had to re-create the Auto-Reponse emails so they would include the new fields.  Worked fine in my original. Not sure why it won't save.  It just spins and spins.

  • Profile Image
    JotForm Founder

    Answered by aytekin on October 27, 2010 at 10:15 AM

    It is probably going into a loop. Delete all conditions and re-add them one by one. Every time you add a new condition, test your form. If the same problem happens the last condition you added is causing the loop.