JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Your account is currently active and subscribed to Bronze Yearly. It is possible that it is over quota before you did the upgrade because your upload space is already at 142.44mb. In the Free plan, you only have 100mb available space.
Thank you for upgrading your account. If you have any questions, please let us know.