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  • Profile Image

    get WAY too many emails back on this form

    Asked by babynest on April 26, 2016 at 02:03 PM

    Hi there,

    Something has changed with  my doula contract form.  When someone fills it out I get 15 email responses.  This happens everytime I even edit it.  

     

    Can you tell me why and help to eliminate all these emails from happening each time it's filled out.  I just want one email.

    Emails many responses all and
  • Profile Image
    JotForm Support

    Answered by david on April 26, 2016 at 03:33 PM

    I checked your form and there are not currently any email notifications set up.  However, when I checked our logs, there were indeed several emails coming through with the submission. Try setting up a single email notification for your form:

    http://www.jotform.com/help/25-Setting-Up-Email-Notifications

    Then, send a submission through the form to see if the emails trigger again or if only the new one does.  As far as I can tell, there should not currently be anything triggering multiple emails for your form.