Changes made to form is not being saved.

  • biscforms
    Asked on April 26, 2016 at 5:41 PM

    I have tried to update a form but the changes do not save at all. I have tried clearing the browser cache and also the form cache.

    Page URL: https://form.jotform.com/biscforms/bisc-arrivals-information-form
  • Ashwin JotForm Support
    Replied on April 26, 2016 at 11:31 PM

    Hello biscforms,

    I'm sorry for the trouble caused to you.

    I did check your form and found that it was last edited on March 16, 2016. There is no changes made to this form after this date. I am not able to trace any log of form saving.

    I was able to edit your form successfully and I do not see any reason why you should not be able to save form. Please check the screenshot below:

    Changes made to form is not being saved Screenshot 20

    Do you get any error message when you save the form? Since you have already cleared browser cache and it did not help, I would suggest you to please use some other browser and see if you are able to edit and save form successfully. 

    Do get back to us if the issue persists.

    Thank you!