What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Membership Form not displayed correctly

    Asked by GrahamBuck on April 26, 2016 at 07:09 PM

    The Terms & Conditions on my newly designed Membership Form are not displayed when forwarded by e-mail or when saved as a ,pdf file and printed.

    My page length may have something to do with it....I am not sure how to increase page size in length, or have another page or enable reverse of page to be read , if I can make a "reverse of page"

    Width is OK and I do not wish it to be any wider.

     

    It is probably something very simple I am missing if I wish to add a page or reveal/or create a reverse of page where something is printed.

    My Form is "New Memberships" by name Graham Buck, e-mail   buckees4@bigpond.net.au

    membership form not displayed correctly displayed text pdfs pdf download pdf text and headers show text email notification email content compose emai
  • Profile Image
    JotForm Support

    Answered by Mike_G on April 27, 2016 at 01:21 AM

    To include the Text, like Terms & Conditions, to emails, you need to add it manually to the email notification's content message. 

    As for including it in the PDF file so it will show when printed, here's what you need to do.

    On the submission page, you need to enable the option "Show Headers and Texts" from the options

    I hope this helps. Let us know if you need any further assistance. Thank you.

  • Profile Image

    Answered by GrahamBuck on April 27, 2016 at 02:44 AM
    Thank you Mike,
    I had already worked it out and it does work OK.
    Many thanks for an answer. I am still a novice, elderly but making some ground.
    I
    have not worked out yet how to delete the Mobile Country Code, but that is my next target to work it out, I do not wish the Country code to be displayed, as my forms will only be used in Australia

    Regards and best wishes from Hervey Bay, Australia.

    Graham Buck PBC
    ...
  • Profile Image
    JotForm Support

    Answered by beril on April 27, 2016 at 04:52 AM

    On behalf of my colleague, you're kindly welcome. I've created a separate thread for you, so anyone in the support staff will be able to assist you with your specific requirement. Please follow up there:

    https://www.jotform.com/answers/827369