What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is it possible for my clients filling out this form or myself to edit it after submitted?

    Asked by Ashley Link   on April 26, 2016 at 09:00 PM

    I am creating a client form for a wedding venue to collect information. Sometimes people change their minds. Will they have to fill out a whole new form or is there some way to update the existing form? 

    edit link edit edit submissions
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    JotForm Support

    Answered by jonathan on April 27, 2016 at 01:40 AM

    Yes.

    You can follow our user guide  to achieve this.

    User guide: How-to-Let-Users-Update-Their-Form-Submissions-at-a-Later-Date

    As add on for better presentation you can also check this user guide: 

    How-to-Change-the-Text-of-the-Edit-Link-in-Your-Email-Alerts

    Hope this help. Let us know if you need further assistace.

     

     

     

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    Answered by Ashley Link   on April 27, 2016 at 10:44 AM
    Hi there thanks for the help I cannot get the auto response with link to
    work though after an hour of test emails to my alternate email address
    "The days I remember most vividly are the days I've learned something.
    Learning is so exciting I get goosebumps" - Lucille Ball
    Ashley Link
    Events Management,
    International Program Director
    Global Leadership Adventures
    contact 207-239-7840
    ashleylink1@gmail.com
    ...
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    JotForm Support

    Answered by david on April 27, 2016 at 11:58 AM

    First, you would need to set up an autoresponder:

    http://www.jotform.com/help/26-Creating-a-Form-Autoresponder

    In that autoresponder, you would include the edit submission link:

    https://www.jotform.com/help/40-How-to-Let-Users-Update-Their-Form-Submissions-at-a-Later-Date

    To test the autoresponder, you would need to send a submission through the form itself.  The test email will always be sent to the default address associated with your account.

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    Answered by Ashley Link   on April 27, 2016 at 12:44 PM
    yes Th elast person helping me sent these instructions and it is still not
    working
    "The days I remember most vividly are the days I've learned something.
    Learning is so exciting I get goosebumps" - Lucille Ball
    Ashley Link
    Events Management,
    International Program Director
    Global Leadership Adventures
    contact 207-239-7840
    ashleylink1@gmail.com
    ...
  • Profile Image
    JotForm Support

    Answered by david on April 27, 2016 at 01:48 PM

    Since you are using a Guest account, you may not be able to update your forms properly.  Register your account using the same email address you used to create your forms "ashleylink1@gmail.com" and the forms will be moved to your registered account.  Once registered, you should be able to update your forms without issue.

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    Answered by Ashley Link   on April 27, 2016 at 05:44 PM
    Ok I have registered The same thing it is happening.....still not sending
    the auto email response with the link for edit after the form is completed.
    Is it possible to speak with someone on the phone to troubleshoot this? I
    love this program but really need the ability to edit this form if I am
    going to use the service.
    Perhaps I am missing a stept? The way I share the link to my other email
    address for test forms is I go to my forms - select form- drop down menu
    and select copy link from publish and paste the link that into the email
    body?
    I notice another possible approach is when I open the form I can add or
    change "sender" email address in "emails section" and it wants me to
    categorize the "senders' address as smtp of verified. Is this another
    approach to sending a link? my email address or my clients? I can really
    see us both being senders?
    I hope we can figure out the missing piece to an otherwise perfect form
    that will be a great tool for my business.
    Thank you so much for the help
    - Ashley
    "The days I remember most vividly are the days I've learned something.
    Learning is so exciting I get goosebumps" - Lucille Ball
    Ashley Link
    Events Management,
    International Program Director
    Global Leadership Adventures
    contact 207-239-7840
    ashleylink1@gmail.com
    ...
  • Profile Image
    JotForm Support

    Answered by david on April 27, 2016 at 07:00 PM

    There are two different types of emails, the first, are the emails that are sent to you or to a specific address when the form is filled out.  We refer to these as notifications:

    http://www.jotform.com/help/25-Setting-Up-Email-Notifications

    The second type is the one that is send to the user filling out the form.  These are sent to an address that is entered in the form while filling it out.  We refer to these as autoresponder emails:

    http://www.jotform.com/help/26-Creating-a-Form-Autoresponder

    For the autoresponder email, it needs to be set to an email address in your form. 

    I added the edit link to your autoresponder, then saved the changes.  The edit link should now be there:

    For the Recipients tab settings, here is what needs to be changed to get things working:

    Set this to the field in your form where the user will enter their email address.  This will take the email address entered in that field when the form is submitted and send an email to that address.  This usually works best with an email address field.

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    Answered by Ashley Link   on April 28, 2016 at 05:44 PM
    Ok Thank you. So what I am trying to do is copy a link into an email I send
    to the client to fill out the form where do I get that link? Once its sent
    will they get the auto response with the link to edit automatically Is that
    what you set up in my form?
    "The days I remember most vividly are the days I've learned something.
    Learning is so exciting I get goosebumps" - Lucille Ball
    Ashley Link
    Events Management,
    International Program Director
    Global Leadership Adventures
    contact 207-239-7840
    ashleylink1@gmail.com
    ...
  • Profile Image

    Answered by Huberson on April 28, 2016 at 06:16 PM

    Yes, once you add the 'Edit link' in the Autoresponder email, they will receive an email with a link that can be used to edit their submission.