Is it possible to upgrade or downgrade anytime?

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    Asked on April 27, 2016 at 05:15 AM

    Having seen your forms in use on another web site I am keen to use them on some of mine. These are very simple sites and in most cases your current free option should be enough. However, one of my sites needs to collect payments once or twice a year. My question is can I upgrade my plan for the period required i.e. 2 or 3 months and then downgrade the plan when not required? Many thanks for your help.

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    Answered on April 27, 2016 at 07:01 AM

    Hello Philturp,

    Absolutely yes. You can upgrade or downgrade your account anytime as per your requirement.

    Please be noted that Jotform is a subscription based service. That means once you upgrade your account, it remains active unless you cancel your subscription. If you want to upgrade your account for just 2 or 3 months only then once you upgrade your account, you should cancel the subscription anytime before the renewal date of next month when you do not need higher submission limit. 

    You may like to take a look at the following guide which should help you:

    Upgrade account: 

    Cancel subscription: 

    Hope this answers your query.

    Do get back to us if you have any questions.

    Thank you!