- carolinewhittleAsked on April 27, 2016 at 07:14 AM
- JotForm UI DeveloperberilAnswered on April 27, 2016 at 07:58 AM
We are sorry for the inconvenience that may have caused. Your email addresses are NOT in our bounce list.
Could you please check your spam, trash, and bulk folders? If you find them there, please mark them as not spam in order to not go into the folder anymore.
Lastly, you are currently using a custom sender email address through verification method. If this is not working to some of your forms, I would suggest using our SMTP method(s):
If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.