What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I checked your account username h5lars, but it is in Free account. However, I see that you are a sub user of h5johan, which is in "Premium" plan.
If that's the correct account, then yes, I see that the Premium monthly subscription plan for that account is processed in FastSpring, which is a 3rd party payment processor. If you need to update the payment method used in that subscription, you can follow this guide: https://www.jotform.com/help/330-How-to-Update-My-Subscription-s-Payment-Method
I hope that helps.