What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I see this is a duplicate thread and you already have another one with more details on it in this link: https://www.jotform.com/answers/827608. Please refer to that one instead, we will address your concern there. It would also be best to avoid opening multiple threads with the same concern, this is to better assist you and avoid confusion. Thank you for your understanding.