What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    InfusionSoft File Upload widget: using the actual login such as email address instead of the User ID

    Asked by lidimocko on April 27, 2016 at 01:10 PM
    By the way, that widget is not very useful, since it requires a InfusionSoft user id, when most of the time, InfusionSoft account holders want a infusionSoft contact to upload the file (and a contact is not a user in infusionSoft, therefore does not have a user id). 
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    JotForm Support

    Answered by Welvin on April 27, 2016 at 01:36 PM

    Again, thank you for the feedback. I have forwarded this to our developers for them to take a look. If there are updates, you should know it through this thread. 

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    Answered by lidimocko on April 27, 2016 at 03:20 PM

    Thank you, Welvin!

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    JotForm Support

    Answered by TitusN on June 03, 2016 at 01:09 AM


    You can also use the contact email address as well.

    Give it a try and let us know.