- adecorAsked on April 27, 2016 at 01:18 PM
We've setup SMTP sender emails, it's sending fine but it's not disguising the Name field it still says JotForm.
- JotForm SupportWelvinAnswered on April 27, 2016 at 02:32 PM
Your actual test submission has failed, but the correct Sender Name is there.
I think you are referring to the Test Email which is sent after clicking "Test Email" button from the configuration. Please note that this is how the Test Email works. You'll only get the email with our defaults such as email@example.com as the sender email and Jotform as the sender name. Please test it again by submitting your form.
Again, your latest email has failed so make sure that the SMTP details are correct.
- adecorAnswered on April 27, 2016 at 03:44 PMWhere do I see the status info of an email?
How do I test credentials of an SMTP rather then having to go to the form every time?
Adécor Business Solutions
- JotForm SupportMikeAnswered on April 27, 2016 at 04:55 PM
The message status can be checked under account email history, please see the next guide.
Unfortunately, you will need to submit the form each time you would like to test the SMTP sender.
If you need any further assistance, please let us know.