What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Hi, how I can cancel the bronze service?

    Asked by cinefantasy_insc on April 27, 2016 at 01:25 PM


    I need cancel "bonze" service in my account.

    My business close the subscribers in this week.

    I don´t needs the bronze service now.

    But, the free account will be continued.



    Page URL:

  • Profile Image

    Answered by Huberson on April 27, 2016 at 02:37 PM


    It looks like your Bronze plan has been cancelled already. You account will be on the free plan and you should not be charged for the next month.


    Thank you