Unwanted captcha upon a form submission

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    Asked on April 27, 2016 at 03:53 PM

    I've tried creating a 'new' form by generating a new Jotform url, so that new submissions would be sent from your server to a dedicated email address (since we have multiple forms). Unfortunately, it results in the unwanted 'Captcha' page, and once the catcha is filled out correctly, it results in a 'blank' page.


    And, no. Using the 'iFrame' method won't work, since the form content is heavily edited for appearance, after the initial 'source' code is generated from your end.

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    Answered on April 27, 2016 at 03:59 PM

    This usually happens when you have multiple forms embedded on the same web page, or when the form source code is missing some important parts. I would like to suggest posting a link to the web page with embedded form, so we will be able to check this out.