What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Our forms are disabled

    Asked by hgnmusic on April 27, 2016 at 03:57 PM
    disabled form disabled
  • Profile Image

    Answered by Ben on April 27, 2016 at 05:13 PM

    I took a look at your account and I see that your forms are both disabled and your account suspended.

    The reason is that you are asking for password on your form. This is not allowed per our terms of use.

    Since your forms do not seem to have been built to capture such data for illegal activity I have re-activated your account, but removed the same from your form.

    Please do note however that if you add the password field back to the form it would lead to your account being suspended again.

    To avoid this I do suggest checking out the terms of use here: http://www.jotform.com/terms/