What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form Over Quota

    Asked by Gamma93 on April 27, 2016 at 05:06 PM

    We are receiving the "Form Over Quota" message for all of our online forms. It looks like we have only reached our limit of payments submissions (10 out of 10), not our submission limits- please advise.

    Page URL:
    https://form.jotform.com/Gamma93/national-srb-complaint

    Screenshot
    form over quota Submissions online forms submission limits message
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    JotForm Support

    Answered by BDAVID on April 27, 2016 at 06:32 PM

    Your forms will be disabled when a limit is reached(whichever is reached first). You will need to wait until the counters resets on the first of the following month, or upgrade to a paid plan that best suits your needs: https://www.jotform.com/help/331-How-to-Upgrade-My-Account