Why is the credit card field of my form asking people to "Enter a valid email address!" on the credit card expiration slot?

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    thepulsiphyer
    Asked on April 27, 2016 at 06:46 PM

    Why is the credit card field of my form asking people to "Enter a valid email address!" on the credit card expiration slot?

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    jonathan
    Answered on April 27, 2016 at 11:02 PM

    I test your embedded form https://www.jotform.co/form/33038839401857 on your website, but I could not reproduce the same problem. The prompt error message was correct.

     

    Can you guide us how to produce it. If you can take a screenshot image it will help us understand more and fix it.

    Thanks.

     

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    thepulsiphyer
    Answered on April 27, 2016 at 11:37 PM

    Sorry i should have cancelled this thread. I just deleted and re-ran the payment wizard and it works fine now.

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    beril
    Answered on April 28, 2016 at 04:22 AM

    We are glad to hear that the issue has been resolved for you. Removing and re-integrating tools generally fix the issue. If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.