Why is the credit card field of my form asking people to "Enter a valid email address!" on the credit card expiration slot?

  • thepulsiphyer
    Asked on April 27, 2016 at 6:46 PM

    Why is the credit card field of my form asking people to "Enter a valid email address!" on the credit card expiration slot?

    Page URL: http://plpulsipher.blogspot.ca/p/products-and-services.html
  • jonathan
    Replied on April 27, 2016 at 11:02 PM

    I test your embedded form https://www.jotform.co/form/33038839401857 on your website, but I could not reproduce the same problem. The prompt error message was correct.

    Why is the credit card field of my form asking people to Enter a valid email address! on the credit card expiration slot? Image 1 Screenshot 20

     

    Can you guide us how to produce it. If you can take a screenshot image it will help us understand more and fix it.

    Thanks.

     

  • thepulsiphyer
    Replied on April 27, 2016 at 11:37 PM

    Sorry i should have cancelled this thread. I just deleted and re-ran the payment wizard and it works fine now.

  • beril JotForm UI Developer
    Replied on April 28, 2016 at 4:22 AM

    We are glad to hear that the issue has been resolved for you. Removing and re-integrating tools generally fix the issue. If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.