What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    0 Submissions 1 New! - is in my account ???

    Asked by humanix on March 08, 2012 at 05:00 AM
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    Answered by gori-mathew on March 08, 2012 at 05:10 AM

    Hello humanix;

    Kindly send us the URL and email address details to access the form. We advice you to have alook at our great simple and easy jotform guide on this link; http://www.jotform.com/help/chapter-1-Getting+Started and how form submission happens; http://www.jotform.com/help/tag/submissions

    Awaiting yiur reply to assist you further, thanks for contactinus.



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    JotForm Support

    Answered by mliz on March 08, 2012 at 05:13 AM

    There are two forms created on your account one of which that has the form id 20651707092349 has 1 submission posted. To access the details of the submission you can login to your JotForm account then click on 'My Forms' > select the Form from the list > click on 'Submissions'.

    If you need further help feel free to contact us.

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    Answered by humanix on March 08, 2012 at 07:10 AM

    Indicator of "1 New" is still available after clicking on Submissions

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    JotForm Support

    Answered by NeilVicente on March 08, 2012 at 07:25 AM


    Sorry for the confusion caused by this issue. I have submitted a report ticket to our developers to take a look into your account. We will contact you once the problem has been rectified.

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    JotForm Founder

    Answered by aytekin on March 08, 2012 at 07:39 AM

    The flag can get stuck sometimes. Simply right click on your form and then select "Mark All as Read".