What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Fields added to form did not show in email

    Asked by locksleyl on April 27, 2016 at 11:18 PM

    I added some fields to a form, but when the form is submitted, those fields or data inputted to them were not in the email. How can I get them included?

    Page URL:
    https://form.jotform.com/61126536677158

    email in OR how
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    JotForm Support

    Answered by beril on April 28, 2016 at 04:19 AM

    It seems you've accommodated your email notification. When I've checked it I am able to reproduce the same issue that you’re having.

    There are missing fields on your notification. To solve that issue quickly, you can create a new notification and accommodate your notification again.

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.