What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    URGENT! Account disabled, suspicion of pishing. Please restore now!

    Asked by Andreas Ramstad on March 08, 2012 at 07:00 AM

    Our account has been disabled because of suspicion of pishing. Why? Our forms are critical for our customer service and needs to be restored immideatly! Please help!

    Page URL:
    http://www.jotform.net/form/20241252238

  • Profile Image
    JotForm Support

    Answered by NeilVicente on March 08, 2012 at 07:10 AM

    We're sorry for the inconvenience. One of your forms triggered the suspension, but after thorough inspection, I found it free of any malicious intent.

    With that in mind, I have reactivated your account immediately and whitelisted the said form.

    Your account is now good to go. Please accept our sincerest apologies.

  • Profile Image

    Answered by HermesDialog on March 08, 2012 at 07:12 AM

    Thanks for the quick reply!