What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    We are getting UNDEFINED instead of the form field data

    Asked by mafrazier1 on April 28, 2016 at 10:28 AM

    I have deleted all recipients as per your support doc. I then put them back, but still get undefined.


    Thais started happening about 2 days ago when I did add a name to the recipient list using the old envelope interface.


    Thanks for your quick response.



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    JotForm Support

    Answered by BDAVID on April 28, 2016 at 11:24 AM

    I can see what you mean, simply create a new email notification: http://www.jotform.com/help/25-Setting-Up-Email-Notifications

    Let us know if you need more help, we will be glad to assist you.