What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I checked our database using your email address (email@example.com) and I didn't find any JotForm account. It is only associated to a 2 guest accounts.
You don't have a registered JotForm account which is why the password reset will not work for you. Please sign up for a JotForm account so that you can manage your account properly.
Once you signed up and the form didn't automatically transfer then let us know so that we can manually move it.