Unable to receive submissions yesterday

  • Profile Image
    fserbin
    Asked on April 28, 2016 at 11:39 AM

    Hi! 

    I think that the services was down from yesterday at 14hs. 

    Could it be posible? A few hours ago I checked and it was not working. Now it's working but I havent receaved any contact from yesterday at 14hs.

     

    I am located in Argentina.

     

    Thank you very much

  • Profile Image
    Jan
    Answered on April 28, 2016 at 12:38 PM

    There were no related issues or reports about our servers being down yesterday. May I know what is the problem you're experiencing with the website?

    As of right now, your account is currently active. I was able to open your forms as well. Your email address is not in the bounce list as well.

    Let us know if you're still having trouble navigating to our website and please provide more details if possible. Thank you.