What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Unable to receive submissions yesterday

    Asked by fserbin on April 28, 2016 at 11:39 AM

    Hi! 

    I think that the services was down from yesterday at 14hs. 

    Could it be posible? A few hours ago I checked and it was not working. Now it's working but I havent receaved any contact from yesterday at 14hs.

     

    I am located in Argentina.

     

    Thank you very much

    service down submissions unable to receive yesterday server issues
  • Profile Image
    JotForm Support

    Answered by Jan on April 28, 2016 at 12:38 PM

    There were no related issues or reports about our servers being down yesterday. May I know what is the problem you're experiencing with the website?

    As of right now, your account is currently active. I was able to open your forms as well. Your email address is not in the bounce list as well.

    Let us know if you're still having trouble navigating to our website and please provide more details if possible. Thank you.