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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Authorize.Net - Error 103: This transaction cannot be accepted.

    Asked by WCAA2012 on April 28, 2016 at 01:41 PM

    When trying to process a payment I am receiving this message. When I return to the form there is nothing to correct. 

    Error during transaction
    This transaction cannot be accepted. 

    Please go back and fix this
    Page URL:

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    JotForm Support

    Answered by Mike on April 28, 2016 at 02:58 PM

    The 'Error 103: This transaction cannot be accepted.' usually means that your Authorize.Net Transaction Key is not valid.

    Please make sure that you use correct Transaction Key on form Authorize.Net integration field.

    If you need any further assistance, please let us know. We will be happy to help.

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    Answered by WCAA2012 on April 28, 2016 at 03:37 PM

    Thank you so much for your assistance!!