What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why field is showing in editor but not in preview?

    Asked by t3rra on April 28, 2016 at 02:20 PM

    There's a field labeled "Total Sales" that is near the top, right below "Your email". I see it when editing the form, though it is not in the preview. It is not showing as hidden, am I missing something? Thank you for any suggestions.

    Page URL:
    https://form.jotform.com/32928409663160

    hidden preview shows form builder builder conditions show hide
  • Profile Image
    JotForm Support

    Answered by Nik_C on April 28, 2016 at 03:31 PM

    You have a condition that hides that field:

    That field will be hidden until the condition is met.

    Please let me know if you have any further questions.

  • Profile Image

    Answered by t3rra on April 29, 2016 at 10:07 AM

    I don't remember doing that, but thank you!

  • Profile Image
    JotForm Support

    Answered by Mike_G on April 29, 2016 at 10:48 AM

    On behalf of my colleague, Nik_C, you're most welcome! 

    For you to check when was the change made on your form, you can check your form's revision history.

    Here's a guide: How-to-View-Form-Revision-History

    Let us know if you need any further assistance. Thank you.