What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can jotform connect to Salesforce?

    Asked by Anne Natenstedt  on April 28, 2016 at 02:20 PM

    We are trying to figure out the payment processing options.  Can jotform connect with our salesforce system and process through IATS merchant account?  Or do we need to use one of the payment partners listed on jotform website?

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    JotForm Support

    Answered by Welvin on April 28, 2016 at 03:28 PM

    We have a SalesForce CRM integration. 


    This would allow you to add submitters to your Leads, Contact, and Account. However, I'm not sure of the payment processing through SalesForce. We do not have this option with the current integration.

    The payment integration is a separate feature. You have to choose which payment gateway to use. Paypal, Stripe, Authorize.net and more.