What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
We are sorry for the inconvenience this may have caused. We had a temporary issue with the system and emails were queued. The issue is now fixed by our backend team and you should be receiving the emails without any issue. Please check now and let us know if the issue still persists. We will be happy to assist you further.
Thank you for your patience and understanding.
my email from 4/11 NEVER came in this cost us money. this issue is ridiculous and you keep having it at least one a year!
I see that you have opened a separate thread for the issue that you are experiencing which may be different with the current issue. We'll address your query on the other thread.