What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Not receiving email notifications

    Asked by billy on April 28, 2016 at 02:44 PM



    Our jotforms are not coming through to our email addresses. I have checked the email addressees entered into jot for the specific forms and they are correct. Not sure why this is happening??

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    JotForm Support

    Answered by Kiran on April 28, 2016 at 02:49 PM

    Sorry for the inconvenience this may have caused you. It seems that we are experiencing an issue with sending email notifications. Our development team is already aware of the issue and working on it to send the queued emails. The issue should be resolved shortly and you'll be receiving email notifications without any issue.

    Please do let us know if the issue still persists after some time. We will be happy to take a look again.

    Thank you!