Not receiving email notifications

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    Asked on April 28, 2016 at 02:44 PM



    Our jotforms are not coming through to our email addresses. I have checked the email addressees entered into jot for the specific forms and they are correct. Not sure why this is happening??

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    Answered on April 28, 2016 at 02:49 PM

    Sorry for the inconvenience this may have caused you. It seems that we are experiencing an issue with sending email notifications. Our development team is already aware of the issue and working on it to send the queued emails. The issue should be resolved shortly and you'll be receiving email notifications without any issue.

    Please do let us know if the issue still persists after some time. We will be happy to take a look again.

    Thank you!