My clients are clicking submit, but it is not sending me the form.

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    photobeckman
    Asked on April 28, 2016 at 10:32 PM

    I have a paypal box in my form.  When they click submit it sends them to paypal, but does not send me their completed form. 

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    EltonCris
    Answered on April 29, 2016 at 01:29 AM

    They are sent to your email address photobeckman@gmail.com base on the following server logs.

    We suggest to check them in your Gmail inbox or your spam folder.

    If your users did not complete the payment or if they have abandoned the checkout page, you will not receive their submission on email. The submissions will become pending until you complete them. Check this for more information: https://www.jotform.com/help/135-How-to-View-Pending-Submissions