Experiencing white-screen when loading Jotform site

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    Asked on April 29, 2016 at 05:17 AM

    Hi Jotform,


    I'm in Johannesburg South Africa and we use jotform to collect our publications. We are experiencing issues with loading your site, it just gives us a white screen that won't go anyewhere. Please look into this!



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    Answered on April 29, 2016 at 05:28 AM

    We would like to apologize for any inconvenience. However, I cannot reproduce the issue you're having as I was able to log in properly on my end. 

    May I know the username/email address of your account, please? Or, the link of the for you are working on.

    Also, if you can post a screenshot of what you're getting when trying to visit Jotform's website. That would be great. 

    Here's the link to Jotform's website: https://www.jotform.com/

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    Kuda Vanyoro 
    Answered on April 29, 2016 at 06:38 AM

    There you go:


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    Answered on April 29, 2016 at 08:48 AM

    Can you try to access the link by clicking the link below? There might be something such as antivirus blocking the resources from loading properly.


    If this does not resolve the issue, please let us know and we will be glad to take another look.