What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My form has gone missing

    Asked by mikebull on April 29, 2016 at 06:02 AM
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    JotForm Support

    Answered by Boris on April 29, 2016 at 07:50 AM

    Can you please tell us which form has gone missing, so that we can check it out for you?

    If you have a link to the form, embed codes, or even just the form ID, we'll be able to look up what may have happened to that form.Without knowing which form you seem to be missing, I would recommend taking a look at your account activity logs:

    https://www.jotform.com/myaccount/history

    Or if you are using our EU servers, than the following page:

    https://eu.jotform.com/myaccount/history

    In your activity logs, you can check for any form deletions or purges being done on your forms, as well as recent logins into your account, or form changes:

    If you need any further assistance in locating your form, please kindly let us know the form ID or URL of that form, and we will be happy to look into it.