What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Shared form disappeared

    Asked by Gleaner_Fraternal on April 29, 2016 at 09:16 AM

    I recently updated a form that was shared with me called Kalahari 2016 and it appears to have disappeared... I am in need of updating the form and I cannot locate it! 

    Is there anything that can be done to help me? The individual who shared it with me, is not at work today and I really need to make a few adjustments... this is the link to the form. https://form.jotform.com/Gleaner1894/kalahari2016


    Jessica Vasher

    Sr. Fraternal Specialist

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Charlie on April 29, 2016 at 10:27 AM

    I see that that form is under the account username Gleander1894. I checked his account and the form is not anymore shared to your account. Unfortunately, we cannot make any changes on our users account for security and privacy concerns. We can only do that if the request is directly made by the user himself/herself. It would be best to contact the said user and ask to share the missing form to your account again. The form is actually in his/her account's Archive folder.

    Thank you for understanding.