What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Hi, I just received a "you are almost out of space" can you tell me what this means? Do I need to delete some of my files?

    Asked by glennbmw on April 29, 2016 at 10:44 AM
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    JotForm Support

    Answered by david on April 29, 2016 at 11:43 AM

    Your account is over its storage limits.  Deleting submissions that have files attached will reduce your total.  These two forms in particular have many file uploads:

    I would recommend backing up any data you need prior to deleting submissions.  Once a submission is deleted, the data cannot be recovered.