What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Error upon Submitting

    Asked by LucyWhite on April 29, 2016 at 01:23 PM

    Upon completing this form and clicking submit, it flashes up quickly at the bottom in red "There are errors in the form. Please fix them before completing". 

    Please can you help as I have a few clients waiting to complete their forms and I can;t find what the problem is.

     

    Many thanks,

    Lucy

    Page URL:
    https://form.jotformeu.com/60023564386353

    problem find thanks and
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    JotForm Support

    Answered by david on April 29, 2016 at 03:31 PM

    I did some looking and it appears as though the terms and conditions widget is causing the problem. 

    When I remove the widget, the form works properly once again.  I will need to look in to this a bit more to see if the widget itself is causing the problem or if it is the widget in combination with something else.  Removing the widget from your form for the time being should fix it.

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    JotForm Support

    Answered by david on April 29, 2016 at 03:35 PM

    It looks like removing the widget and replacing it with a new one should work.  Update your form with a new copy of the terms and conditions widget and it should work without issue.