Our form shows as disabled when we try to view it

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    Asked on April 29, 2016 at 01:27 PM

    I haven't placed this form on a site, rather using it as a comp example for someone. However, when I share the URL it shows as disabled. Can you help? Here's the link to the form:


    Thank You,

    Shad Barnes

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    Answered on April 29, 2016 at 03:25 PM

    I took a look at your account and I see that it is disabled due to the following form: "Hotel Booking Form"

    It seems as login form, and this is not allowed per our terms of use.

    As such we can enable your account, but only after you or us remove the same form.

    You can see more about the same here: http://www.jotform.com/terms/

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    Answered on May 02, 2016 at 02:47 PM

    Thanks so much for your response. I grabbed that form from the templates and was just tinkering with it. I've deleted it, could you please re-enable my account?


    Thanks Again!

  • Profile Image
    Answered on May 02, 2016 at 04:20 PM

    Thank you for your update. Unfortunately, when reviewing your account. I see that the form in question still exists. Please delete the form so we may re-activate your account.