What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Not receiving notifications

    Asked by andrewsweddings on April 29, 2016 at 03:44 PM

    not receiving notification and missing inquiries please help https://form.jotform.com/50596454818163

    Page URL:
    https://form.jotform.com/50596454818163

    receiving JotForm and
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    JotForm Support

    Answered by Kiran on April 29, 2016 at 04:44 PM

    I see that your email address is in our bounce list and so you are not receiving emails from us. I've now removed it from the bounce list and everything should be fine. 

    Please refer to the guide below that can help you with setting up email notifications to avoid bounce related issues.
     

     

    Please get back to us if the issue still persists. We will be happy to assist you further.