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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Sub User Account: Cannot move forms to folder

    Asked by holguin on April 29, 2016 at 04:28 PM


    I am having trouble moving a form to a folder. I try to drag and drop or selection and drag and drop but it does not work. Can you help me please?



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    JotForm Support

    Answered by Mike on April 29, 2016 at 05:38 PM

    We do not have a permission type where the forms can be moved by a Sub Account User within Main Account. In other words, the Sub User cannot move forms owned by Main Account. The form should be moved from within the Main Account.

    If you need any further assistance, please let us know.

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    Answered by georgias714 on May 04, 2016 at 03:28 PM

    My co-worker is a sub-account use on my account. I move past date forms into the archive folder but she sees all the forms we have ever used which makes it cumbersom for her to use the syste,.

    Is there a way to make what she sees the smae as what I see under My Forms?

    Thank you!

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    Answered by Ben on May 04, 2016 at 04:30 PM

    @georgias714, I have moved your question to a new thread here: https://www.jotform.com/answers/832804 where we will be assisting you shortly.

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    Answered by georgias714 on May 04, 2016 at 04:45 PM
    New response received
    Thank you.
    I have figured out one work-around by editing what files she sees…but I
    would prefer she have access to all our files and that her desktop looks
    like mine when she logs in.
    Georgia Shoemaker
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