What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Email notifications are still being sent to an email address I removed earlier this week. How can I cancel these notifications completely?

    Asked by DannyBangs on April 29, 2016 at 05:14 PM
    email notifications email Week sent
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    JotForm Support

    Answered by BDAVID on April 29, 2016 at 06:16 PM

    What is the form where you are receiving notifications from? What is the email address you wish to stop receiving notifications? 

    In order to find out if the email address is listed as a recipient in a notification and then removed it, please check this guide: https://www.jotform.com/help/41-How-to-Find-and-Change-the-Email-Address-Used-for-Notification-Email 

    If you want to delete a notification, simply select it, and click on the delete button:

    Let us know if you need more help.