Email notifications are still being sent to an email address I removed earlier this week. How can I cancel these notifications completely?

  • DannyBangs
    Asked on April 29, 2016 at 5:14 PM
  • David JotForm Support Manager
    Replied on April 29, 2016 at 6:16 PM

    What is the form where you are receiving notifications from? What is the email address you wish to stop receiving notifications? 

    In order to find out if the email address is listed as a recipient in a notification and then removed it, please check this guide: https://www.jotform.com/help/41-How-to-Find-and-Change-the-Email-Address-Used-for-Notification-Email 

    If you want to delete a notification, simply select it, and click on the delete button:

    Email notifications are still being sent to an email address I removed earlier this week Screenshot 20

    Let us know if you need more help.