Mail Chimp Integration: Signup Source is defaulting to "API - Generic"

  • escozine
    Asked on April 29, 2016 at 6:47 PM

    Hello,

    We are using the JotForm Mail Chimp integration and I noticed something that we need addressed.  Apparently the subscribers that get added to Mail Chimp through JotForm have the "Signup Source" set as "API - Generic".  Due to another integration that does this, I need the JotForm integration to provide a more meaningful value for this field.  For example, the Shopify Integration labels their subscribers' Signup Source as "MailChimp for Shopiy".

    Thanks for your help!  I look forward to your response!

  • Elton Support Team Lead
    Replied on April 29, 2016 at 9:59 PM

    I cannot seem to figure out on reproducing that issue. The signup source is not visible on the MailChimp list.

    Mail Chimp Integration: Signup Source is defaulting to API   Generic Image 1 Screenshot 60

    I'm not quite sure if the following helps but, how about enabling groups in your MailChimp list?

    Mail Chimp Integration: Signup Source is defaulting to API   Generic Image 2 Screenshot 71

    On your MC list, create a group:

    Mail Chimp Integration: Signup Source is defaulting to API   Generic Image 3 Screenshot 82

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    Or perhaps you can define a default value on your textbox field from JotForm then map this field on MailChimp Integration so this will serve as your "Signup Source".

    Example:

    Mail Chimp Integration: Signup Source is defaulting to API   Generic Image 4 Screenshot 93

    Then on MailChimp Integration: Make sure to have a textbox field in your MC form too for the signup source.

    Mail Chimp Integration: Signup Source is defaulting to API   Generic Image 5 Screenshot 104

    Hope this helps!