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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Mail Chimp Integration: Signup Source is defaulting to "API - Generic"

    Asked by escozine on April 29, 2016 at 06:47 PM


    We are using the JotForm Mail Chimp integration and I noticed something that we need addressed.  Apparently the subscribers that get added to Mail Chimp through JotForm have the "Signup Source" set as "API - Generic".  Due to another integration that does this, I need the JotForm integration to provide a more meaningful value for this field.  For example, the Shopify Integration labels their subscribers' Signup Source as "MailChimp for Shopiy".

    Thanks for your help!  I look forward to your response!

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    JotForm Support

    Answered by EltonCris on April 29, 2016 at 09:59 PM

    I cannot seem to figure out on reproducing that issue. The signup source is not visible on the MailChimp list.

    I'm not quite sure if the following helps but, how about enabling groups in your MailChimp list?

    On your MC list, create a group:


    Or perhaps you can define a default value on your textbox field from JotForm then map this field on MailChimp Integration so this will serve as your "Signup Source".


    Then on MailChimp Integration: Make sure to have a textbox field in your MC form too for the signup source.

    Hope this helps!