What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Paypal button does not appear.

    Asked by tagtav on April 29, 2016 at 06:59 PM
    does not appear
  • Profile Image
    JotForm Support

    Answered by Chriistian on April 29, 2016 at 10:14 PM

    I checked your form and the submit/paypal button appears to be still there, although the button was replaced by the paypal image that you have added. It appears that HTML code was added in the button image field, which is why there were some errors that appeared in the submit button.

    To properly add the paypal image to the submit button, only use the url of the image for the text area (https://www.paypalobjects.com/webstatic/mktg/logo/AM_mc_vs_dc_ae.jpg).

    You can check out this cloned demo to see it in action: https://form.jotform.com/61198740293966

    If you need further assistance, please let us know.